Machaba Blue (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you engage with us as an Inbound Destination Management Company (DMC), whether through our website, email communication, or direct bookings.
By using our services or accessing our website, you agree to the terms of this Privacy Policy.
Who We Are
Machaba Blue is an inbound DMC specialising in curated travel experiences and logistics throughout Southern and East Africa. Acting as a central hub between international travel agents, local service providers, and guests, we provide a wide range of travel services, including itinerary planning, ground arrangements, accommodation bookings, and activity coordination.
What Information We Collect
We collect personal and travel-related information to facilitate your journey. This may include:
- Full name and contact details
- Nationality and passport details
- Travel preferences and special requirements
- Payment or billing information
- Communication history with our team or affiliated partners
- Website usage data (cookies, IP address, browser type)
Data Storage & Security
We use industry-standard systems and procedures to store your personal data securely and prevent unauthorized access. Information is retained only as long as necessary for operational, legal, or business purposes.
Cookies & Web Analytics
Our website uses cookies and similar technologies to enhance your browsing experience and analyse traffic patterns. You may choose to disable cookies via your browser settings, although this may affect website functionality.
Your Rights
You have the right to:
- Request access to the personal information we hold
- Ask for corrections or updates to your data
- Withdraw consent where applicable
- Request deletion of your personal information (subject to legal or operational requirements)
To exercise any of these rights, please contact us at: info@machabablue.com
Third-Party Links
Our website may contain links to third-party websites or services. Please note that we are not responsible for the content or privacy practices of these sites. We encourage you to review their policies independently.
Policy Updates
We may revise this Privacy Policy from time to time. Any changes will be posted on this page, with the updated effective date. Continued use of our services after such changes indicates your acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please reach out to:
Machaba Blue – Inbound DMC
info@machabablue.com
www.machabablue.com
